FAQ

How do I register for a V Circle account?

To register for a V Circle account, click on the "Login" button and fill in all the mandatory fields. Upon completion, you will receive an email notification stating that you have signed up with V Circle.

What should I do if I forgot my password?

Head over to the V Circle homepage and click on the "Login" button. Click “Sign In” and then on "Forgot Password". You will be asked to enter your email address. Please do so and a reset link will be sent to your email.

How do I update my profile and the personal information in my account?

Step 1. Click “My Account” on the top right.

Step 2. Click “Profile” in the menu list.

Step 3. In the "Profile" section is where you can update your information accordingly.

Step 4. Click on "Save" to apply the changes you have made.

Why do I need to create a V Circle account to access the offers and services of V Circle’s affiliate partners?

All affiliate partners (PIKOM, MATTA Online, Farm2Table, Voyager Cars, MySuperDNA and etc.) have formed a new collaboration with V Circle and are now part of its partner ecosystem. Having a V Circle account allows you to enjoy the following benefits:

i. A secure and convenient way of accessing your account.

ii. The ability to use one account to access the offers and services of our various V Circle affiliate partners.

I am an existing member of V Circle affiliate partners, how do I get access to my account?
You should be receiving an email notifying you on how to set up a password for your new account. Follow the steps provided in the email and you will be able to access your account.
I am an existing members of V Circle affiliate partners, but I have not received the email to set up my new account?

If you can’t find the email, you can go to the V Circle homepage, click on the "Login" button, then click “Sign In” and click on "Forgot Password". You will be asked to enter your email address and a reset link will be sent to you. Once you set up your password, you will be able to access your account.

How do I contact V Circle’s customer service if I have more questions?
For any inquiries, please contact our Customer Support team at [email protected]